Health and Fitness

DOH Opens Telemedicine Hotline for Free COVID-19-Related Medical Consultations

The hotline is currently only available in the NCR.

As the number of COVID-19 positive cases in the country continues to balloon at an alarming rate, more and more hospitals are pushed to their maximum capacity, unable to take in new patients. 

Included in this list are St. Luke’s Medical Center, Chinese General Hospital in Manila, the Asian Hospital and Medical Center in Muntinlupa, The Makati Medical City, The Medical City in Pasig, and Delos Santos Medical Center in Quezon City. 

In a bid to remedy the situation and help medical workers manage patients accordingly, aside from looking into establishing “mega quarantine centers,” the Department of Health has officially opened a telemedicine hotline operational starting today, April 7, 2020.

According to DOH’s announcement, the phone line seeks to “provide free consultations to patients who need COVID-19 medical advice, and other non-COVID-19 primary care consultations.” It will be manned by a consortium of licensed and certified doctors in partnership with Telimed Management Inc. and Medgate Philippines.

Read their full statement below.


Those in need of free medical advice may dial 02-8424-1724. As of the moment, the hotline is only available for those who reside in the National Capital Region. 

The DOH first launched two COVID-19 emergency-related hotlines through 02-894-COVID (02-894-26843), and 1555 last March 17, 2020. 

Done in collaboration with the National Emergency Hotline of the Department of Interior and Local Government (DILG), PLDT, and Smart Communications Inc., citizens may also call these numbers to request assistance if they’re known to have symptoms of the virus, or have been exposed to confirmed cases or patients under investigation.

This story originally appeared on Minor edits have been made by the editors.

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