Drive

Why Has Booking Uber Been a B*tch Lately?

What's being done about it?
IMAGE Getty
Comments

If you're an avid Uber user, you might have noticed that it's been extra difficult booking a ride from the ride-sharing service lately. Sometimes you're matched to a driver 20 minutes away, despite seeing plenty of drivers plying your immediate vicinity. What gives?

According to the official Uber blog, the number of bookings has "increased exponentially" during the holiday rush, "making it harder for us to provide you with the on-demand service you’ve grown accustomed to." Man, that does not look good.

As for being paired with drivers who are far away, the company says that it doesn't always have enough partners to serve everyone booking in a specific area. Still, Uber says you're definitely being matched to the nearest available driver "who accepts your request," adding though that it can "sometimes take longer than expected."

"If we get more people into fewer cars, there will be more Ubers available for everyone to enjoy. To help with this, riders can enjoy flat fares on Uber Pool starting at P99," the blog post reads.

ADVERTISEMENT - CONTINUE READING BELOW

What's more, Uber has launched its multiple destinations feature. "With this new feature, you can share a ride with your friends since you can pick them up or drop them off along the way," Uber says. You can even share the cost evenly via the app's split fare feature. Nice.

Now, we don't know if all of these will be enough to address the nagging problems we've been experiencing with the service of late, but it's definitely nice to see the company's trying to do something about it.

"We hope the answers above help clarify the situation. We understand how frustrating this situation is for all of us, but now, more than ever, we are committed to finding ways to improve our service in the best way we can."

 

This story originally appeared on Topgear.com.ph.

* Minor edits have been made by the Esquiremag.ph editors.

Comments
View More Articles About:
About The Author
Drei Laurel for TopGear.com.ph
View Other Articles From Drei Laurel for TopGear.com.ph
Comments
Latest Feed
 
Share
 
Share
The "Last Island" of the Philippines is a dangerous and treacherous place that bears immense strategic, military, and political significance.
 
Share
The capsule drops starting July in select Levi's stores.
 
Share
 
Share
The most venerated traditional garment for Filipino men has a long and interesting history.
 
Share
Somehow though it's still only the second most expensive Nolan film.
 
Share
The Scorsese-produced thriller follows the 19th Century competition to provide electricity
 
Share
CFC FFL founder Frank Padilla only evangelizes self-centeredness and self-service.
 
Share
The appetite for trainers rumbles on. Except this time, there's a kick for every taste
 
Share
'Toy Story 4,' 'Child’s Play,' 'Annabelle Comes Home,' and ToyCon 2019 are all happening now.
Load More Articles
Connect With Us