These Are the Most Hated Popular Apps in Every Country, According to a Study

According to a recent study by DotNek, smartphone users around the world collectively download 250 million apps per day on average. While app usage is higher than ever, customer satisfaction with mobile apps has fallen in recent years, driving many mobile users into a love-hate relationship with their smartphones and the apps that populate them.

There is a multitude of reasons why an app might frustrate its downloaders. Poor user interface, an abundance of ads, and glitchy software drive users crazy and are the source of many a negative app store review. In other cases, the content of a well-designed app may be the cause of anger. While many have found success on dating apps like Tinder and Bumble, or games like Roblox and Genshin Impact, many have also found extreme disappointment, generating a legion of outspoken haters against the software.

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Just as taste varies around the world, so does distaste. To find out how attitudes toward apps and smartphones vary across the globe, experts at Electronics Hub analyzed Twitter data to determine the most hated apps in every country.

In the Philippines, Cash App topped the list of the most disliked apps under the Crypto category. For mobile games, Filipinos seem to hate Roblox more than any other game. The game is also the most hated in Taiwan, Cambodia, Vietnam, Russia, and the Maldives, according to the study. 

"While mobile games tend to receive fewer negative reviews, Roblox is the most-hated app in 21 countries, the most of any app," the study's authors wrote. 

According to the study, the most hated app categories are dating apps, money transfer apps, and social media apps. Hinge is the most hated app around the world, with 34.4 percent of all tweets about the dating app having a negative bent.

On average, dating apps are the most hated app category, with 17.8 percent of all tweets about dating apps having a negative slant.

Some countries are more negative in general. In places like Jersey, Ireland, Trinidad and Tobago, New Zealand, and Jamaica, more than one in 5 tweets about apps are negative.

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How the authors came up with a list of the most hated apps

To compile the data for this campaign, Electronics Hub curated a list of apps for popular categories, including Social Media, Dating, Mobile Games, Entertainment, Cryptocurrency, and Money Transfer. They pulled together a large sample of Twitter posts related to each app from the list.

The team then filtered out the tweets posted by users where their location is unrecognizable or missing, leaving us with 3,013,198 tweets in total. They passed every tweet with a place assigned through the HuggingFace Sentiment Analysis AI model.

Negative tweets were calculated if the probability of "negative" returned by the model was greater than 0.5. Finally, Electronics Hub calculated the percentage of negative tweets for each country and U.S. state, isolating the most hated app overall and for each category.